Delivery
Dispatching your order
The production time for each product is clearly listed on each page. 'In Stock' are available now and will be dispatched within the delivery time to your location (see below).
Delivery time from dispatch
We are committed to getting your gorgeous items to you as quickly as possible. However delivery times will depend on the item being ordered and your delivery location.
Guidelines:
Click & Collect (Christchurch Only) - FREE
Express Shipping 0.0 kg - 5.0 kg - $8.00
Standard Shipping 5.0 kg - 10.0 kg- $12.00
Heavy Goods Shipping 10.0 kg - 20.0 kg - $18.00
Large Furniture Items - We will be in touch regarding shipping options
Delivery partners
We partner with many different courier companies depending on item size, availability and delivery location. Once your item has been dispatched we will email you to arrange a specific time and provide you with the name of the courier company engaged for delivery of your item.
Receiving orders
Someone may need to be at home or present at the delivery location during the agreed time to receive your goods and sign for the delivery. But - we totally get that you are busy and often during business hours is not convenient! So we can also arrange authority to leave at the property and can in some cases arrange weekend deliveries. Just email us!
Cost of Delivery
The cost of your delivery is stated at checkout. Please email us if there is any confusion.